Skip to main content

Impactful Connect Privacy Policy

How we handle organisation data on our platform.

Last updated: 1 August 2025

Introduction

Impactful Connect, operated by Enjoy Development Ltd, allows verified organisations to manage their presence on the Impactful platform. This policy explains data collection and protection practices in compliance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

Organisation Account Data

  • Organisation name, address, and contact details
  • Authorised user details (name, role, email)
  • Subscription and billing information

Content & Configuration Data

  • Information for display in the Impactful app including descriptions, media, event details, and volunteering opportunities
  • AI configuration instructions and metadata

Usage Data

  • Login activity and feature usage
  • Technical logs (IP address, browser type, operating system)

Support & Communications

  • Records of support requests and correspondence

2. How We Use Your Information

Data is processed to:

  • Create and manage organisation accounts
  • Enable content configuration and publication
  • Provide technical support
  • Administer subscriptions and payments
  • Monitor and improve platform functionality
  • Detect fraudulent activity

3. Sharing Your Information

We do not sell your data. Information may be shared with service providers, payment processors, and legal authorities when required. Organisation profile data may be displayed in the Impactful mobile app according to user configuration.

4. Data Storage & Security

Data is stored in secure, UK or EEA-based data centres using industry-standard encryption for data at rest and in transit.

5. Your Choices

  • Update organisation and user details via Impactful Connect
  • Control what is published to the app
  • Request account deletion through account settings

6. Children's Privacy

Impactful Connect is not intended for users under 18; authorised users must be adults.

7. Legal Basis for Processing

  • Contractual necessity
  • Legal compliance
  • Legitimate interests in operating the platform
  • Explicit consent

8. Your Rights Under UK GDPR

Users may:

  • Access personal data
  • Request rectification or erasure
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent

9. International Data Transfers

Transfers outside the UK include appropriate safeguards such as Standard Contractual Clauses.

10. Retention Periods

Account data is retained for as long as your account is active and for up to 6 years after closure unless legal obligations require longer retention.

11. Changes to this Policy

Updates will be communicated via Impactful Connect or email.

12. Contact Us

Email: legal@impactfulhub.com

Information Commissioner's Office (ICO):