Frequently Asked Questions

Impactful Hub is the ecosystem connecting young people aged 13-30 with opportunities to create change. We are home to Impactful, our AI-powered volunteering app, and Impactful Connect, the free platform for organisations to reach young volunteers.

Impactful was created to boost volunteering among 13-30-year-olds, but anyone can use it. Many people help others every day without thinking of it as volunteering. Impactful makes it easy to turn those moments into meaningful action, track your impact, and get recognized for the difference you make.

Impactful Connect gives organisations free access to young people who want to get involved. You can publish opportunities, track engagement, share your mission, and build lasting relationships with the next generation of volunteers - all through an easy-to-use platform.

Impactful Connect is designed for charities, community groups, local councils, and mission-driven companies who want to engage young volunteers aged 13-30.

Impactful Connect is free to use with all core features included - profile creation, opportunity publishing, analytics, and volunteer management. There is also a premium plan with additional functionality for organisations that need more.

Simply visit connect.impactfulhub.com and create your free account. You can set up your organisation profile, publish your first opportunity, and start reaching young volunteers in minutes.

You can publish formal volunteering roles, one-time events, informal activities, fundraising campaigns, or awareness initiatives. Anything that helps young people get involved with your cause.

Yes! Free tier users get email support, and we have comprehensive guides in the portal. Premium users get priority support with a dedicated account manager.