Getting started with Impactful

Welcome to Impactful

Impactful is a social impact platform that connects volunteers with organisations making a difference. Volunteers discover activities, take part, and earn recognition for their contributions. Organisations create and manage impact activities, engage with volunteers, and measure the difference they are making in their communities.

The platform is made up of two main products:

• The Impactful App: a mobile app for discovering activities, tracking your social impact, earning Impact Coins and connecting with organisations.
• Impactful Connect: a web portal for organisations to create activities, manage registrations, engage with volunteers and measure their social impact.

Find Your Starting Point

Choose the path that best describes you to get the most relevant guidance.

For young people

You want to make a difference in your community. The Impactful app helps you discover volunteering activities, join organisations, earn Impact Coins and track your social impact, all from your phone.

Start here if you are:

• Someone who wants to volunteer
• Looking to volunteer or take part in community activities
• Interested in tracking your social impact and earning rewards

For organisations

You run a charity, community group or business that wants to engage volunteers. Impactful Connect gives you the tools to create activities, manage volunteers, and measure your impact.

Start here if you are:

• An organisation owner or administrator
• A charity, community group, business, or public sector body
• Looking to reach volunteers and track engagement

Explore the Help Centre

Once you know which product is right for you, dive deeper into the full guides:

• Impactful App: Detailed guides for every feature of the mobile app
• Impactful Connect: Step-by-step guides for managing your organisation on the web portal

Need Help?

If you run into any issues or are not sure where to start, reach out to our support team via the Contact page.