Completing Activities
How to register for, participate in, and complete activities to earn Impact Coins.
Completing Activities
Activities are the heart of Impactful. Whether you are joining an organisation-led event, taking on a flexible informal activity, or acting on an AI-generated idea, every completed activity earns you Impact Coins and builds your social impact record.
Understanding Activity Types
There are three types of activity on Impactful:
| Type | Description | Key Features |
|---|---|---|
| Events | Organised by organisations with set dates and times | Specific location, scheduled start and end, registration required |
| Informal | Flexible activities you can complete at your own pace | Optional dates, multiple locations possible, self-directed |
| Ideas | AI-generated suggestions based on your interests | Personalised to you, created from the Ideas feature |
Tip: Not sure which type to start with? Events are great if you like structure, while informal activities let you work at your own pace. See Creating Ideas for AI-powered suggestions.
Viewing Activity Details
Before you commit, tap any activity to view its details. You will see:
- Description of what the activity involves
- Duration or estimated time commitment
- Location where it takes place (if applicable)
- Outcomes such as skills you will develop
- Classifications showing which causes the activity supports
- Instructions with step-by-step guidance
Registering for an Activity
Some activities require registration before you can take part. Tap the Register button on the activity detail page and complete any required steps such as consent forms, custom questions, or legal documents. Your registration may be auto-approved or require review by the organisation.
For the full registration process, see Registering for Activities.
Following the Instructions
Once registered (and approved, if needed), open the activity and review the Instructions section. This provides a step-by-step guide for completing the activity, including:
- What you need to prepare
- Where to go (if location-based)
- What to do during the activity
- How to record your participation
Completing the Activity
When you are ready to submit your completion:
- Open the activity from your Home tab
- Tap Complete Activity or Submit
- Fill in the completion form:
- Data capture fields — answer any required questions
- Location confirmation — confirm where you completed the activity
- Evidence — upload photos or videos if requested
- Tap Submit to finish
Earning Impact Coins
After completing an activity, you will see a summary screen showing:
- The activity details and what you achieved
- The number of Impact Coins you earned
- Your updated total balance
The number of coins you earn depends on the activity type and configuration. You can also earn bonus coins by sharing your completion on social media.
After Completion
Once you have completed an activity:
- It appears in your Home tab under your activities
- You can view it in your Archived Activities via your profile
- You can share your achievement on social media for bonus coins
- Your leaderboard ranking may update based on your activity
Troubleshooting
My registration is still pending
The organisation needs to approve your registration manually. You will receive a notification once they have reviewed it. This can take a few days.
I cannot find the Complete button
Make sure you have followed all the activity instructions first. Some activities require you to visit a specific location or complete prerequisite steps before the completion option appears.
My evidence did not upload
Check your internet connection and try again. Make sure the photo or video is not too large. If the problem persists, try taking a new photo directly from the app.
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How to sign up for Impactful using email, Google, or Apple and complete your registration.
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How to register for activities, complete consent forms, answer custom questions, and check your registration status.
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